Signs That Tell You It’s Time To Change Your HOA Company

 

Every year, during the months of the fall, homeowners associations across the whole country exercise their voting powers. They do so to bring forward the issues concerning the upcoming year. It’s also the time when the contracts of every association management company expire. That’s why it’s the right moment for you to consider changing your service provider if you need to. Here are the signs that declare a change is in order.

Improper communication

Inept communication is a crucial factor that weakens the relationship between an HOA and the management agency. HOAs often complain that their community manager fails to return their phone calls. They don’t even reply to emails promptly. If they leave a message for the manager, then they take too long to respond if they respond at all. You should consider changing your service provider if you experience something similar.

Failing to complete projects

In some instances, the community manager of an HOA fails to finish projects. It can be about replacing a faulty street light or a water leak incident. It can also be about the bids received from new landscapers. Regardless of what it is about, if the community manager puts off projects consistently, then you must change your service provider.

Inconsistent compliance drivers

Another common complaint that comes from the board members is that an HOA management company isn’t consistent regarding compliance drives or walks. They end up sending contract violation letters to the wrong homes and make other similar mistakes. Also, these companies don’t handle compliance-related matters in the way the board wants.

More complaints

Furthermore, board members often don’t get access to the HOA’s financial reports online and on-demand. Boards frequently get incomplete financial documents. If you faced the same issue multiple times, then don’t hesitate to search for replacements.